Front Desk Team
Janae, Kathy, Danielle, Lisa and Dana are the members of our administrative team. Kathy, Lisa and Dana are the first welcoming faces to greet you when you arrive and the ones who will guide you through our efficient check out process and schedule all your appointments. Janae’s primary responsibility is managing our prior authorizations which includes personalized attention in understanding your insurance process. Danielle’s primary responsibility is to coordinate the scheduling and gathering the necessary documents for our new patients. She also assists Janae with prior authorizations.
Annamarie, Karen and Joyce comprise our billing team and are all responsible for the billing in our practice, helping to keep everything accurate and in order.
Amber, Nicole and Bobbie Jo are our Medical Assistants who are responsible for taking our patients back to the exam room and preparing them for their visit with the provider. This includes getting to know each patient with whom they interact. Beyond simply learning your medical history, our medical assistants take a genuine interest in our patients’ hobbies and family life. We pride ourselves on making patients feel like a member of our family and our medical assistants play a large role in helping us achieve this.
Hayley and Beth make up our Radiology Team. They are responsible for doing all our Bone Density (DEXA) scans, VFA’s and X-rays. Their education and experience in this field enables our doctors to make confident and accurate diagnoses based upon the radiological examinations they receive here in our office.
Donna is our friendly infusion nurse who administers all infusions and monitors every patient throughout the time of the infusion. Her calming and gentle demeanor helps patients to feel at ease throughout their procedure. Donna is proactive and responsive to patients’ needs. You can be confident that you will be made to feel as comfortable as possible during your infusion.
Research Support Team
Jane and Pat are the members of our Clinical Research Support team. They work together to identify potential volunteers who meet every criterion required for each of the given studies. The details of the study are carefully explained to each volunteer, including what will be expected of them and the benefits of participating. Upon agreement by the volunteer, our Research Support Team enrolls the volunteer and keeps a very close eye on the progress of the given clinical trial.